How to Cancel Amelia
Amelia is a self-hosted WordPress booking plugin, not a separate hosted SaaS service. Paid annual licenses renew unless canceled; lifetime licenses do not have a yearly renewal. Cancel the renewal through your store account or Amelia's stated support route. The plugin can remain functional after a paid term ends, but updates and support stop. Deactivate it in WordPress only when you are ready to stop its booking forms, and back up your locally stored data before removal.
Quick Answer
To cancel Amelia, Check whether you use the free plugin, an annually renewing paid license, or a lifetime license. Canceling an annual renewal and deactivating the WordPress plugin are separate actions. Then export and back up data, and cancel the paid renewal. Cancellation timing depends on the provider and account; use the official help page to confirm when billing and access end. Amelia's terms offer a 15-day refund for new subscriptions, excluding upgrades and renewals. Canceling later does not itself create a refund for the current term, and cancellation is effective at term end subject to applicable law. Check the purchase channel and your receipt for the terms that govern your license.
How to Cancel Amelia
Follow these steps to cancel your Amelia subscription
Identify your Amelia license
Check whether you use the free plugin, an annually renewing paid license, or a lifetime license. Canceling an annual renewal and deactivating the WordPress plugin are separate actions.
Export and back up data
In Amelia > Settings > General, use Export data to download an .AMELIAFILE containing bookings, customers and settings. Also export usable CSV lists from Customers, Appointments and Finance where needed, and back up the WordPress database.
Cancel the paid renewal
For an annual license, sign in to the store account associated with the purchase and cancel the subscription there, or contact Amelia using the route in its terms. Record the current term end date and the cancellation confirmation.
Deactivate only when ready
In WordPress Plugins, deactivate Amelia after you have placed replacement booking forms and communicated new links. Deactivation is not the same as canceling an annual renewal. If you later remove the plugin, do not select Amelia's option to erase tables, files and settings unless that is intended.
Verify billing and booking changes
Check your store account to confirm renewal has stopped, then test your replacement booking path. Remove or replace Amelia blocks and shortcodes on the affected WordPress pages, and keep the export and site backup.
Amelia Refund Policy
Amelia's terms offer a 15-day refund for new subscriptions, excluding upgrades and renewals. Canceling later does not itself create a refund for the current term, and cancellation is effective at term end subject to applicable law. Check the purchase channel and your receipt for the terms that govern your license.
Export Your Data First
Make sure to save your important data before canceling Amelia
Use Amelia > Settings > General > Export data to save its .AMELIAFILE archive and check what it includes
Export the customer list from Amelia > Customers as CSV for use outside Amelia
Export the Appointments table for the booking history and columns you need
Export Transactions from Amelia > Finance as CSV if you need payment records
Document employee schedules, service settings and notification templates before rebuilding elsewhere
Back up the WordPress database and separately save site-specific URLs, images and purchase codes excluded from the Amelia archive
What Happens After You Cancel Amelia
Canceling annual renewal stops future license charges but does not itself deactivate the installed plugin
Amelia says the plugin remains functional after non-renewal, while monthly updates and support end
Your booking data remains in your WordPress database while the site and data are retained
Deactivating the plugin stops its booking forms from running on the WordPress site
Amelia-generated notifications require the plugin and configured delivery flow to remain active
Review connected calendar, video and payment integrations separately before removing them
Common Cancellation Issues
Old Amelia blocks or shortcodes remain
Find the WordPress pages that contain Amelia booking components and replace them with the new booking flow. Test each public page after deactivation and clear the site cache if old content persists.
Worried about losing stored bookings
Amelia stores booking data in your WordPress database. Create an Amelia export and a full site/database backup before deactivation or removal; its deletion checkbox can erase tables, files and settings.
Cannot find the renewal control
Use the store account tied to the license purchase or Amelia's contact route in its terms. Check whether the license was bought through another marketplace and retain the written billing response.
Still charged after canceling renewal
Compare the store account's renewal status, charge date and confirmation with Amelia's terms. A renewal charge is not automatically refundable under its 15-day new-subscription policy; raise the specific billing issue with the seller.
Looking for a Better Alternative to Amelia?
If you are leaving Amelia, compare your required workflows before switching. SchedulingKit Free includes one member, one event type, 50 bookings per month and one calendar. Paid features and AI add-ons cost extra.
Already decided to switch? Follow our migration guide from Amelia →
Frequently Asked Questions About Canceling Amelia
Official Resources
- Amelia Official Cancellation Page — Amelia's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.
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