How to Cancel FieldCamp
Canceling FieldCamp is done through the account settings in your dashboard. As a field service scheduling tool, the main considerations are exporting your job history, client data, and team schedules. The process takes about 5 minutes and can be done without contacting support.
Quick Answer
To cancel FieldCamp, go to fieldcamp.com and sign in with the account owner credentials. Only the account owner can manage billing and cancel the subscription. Then navigate to settings > billing, and click 'cancel subscription'. The process takes about 10 minutes.FieldCamp does not typically offer refunds for unused portions of your billing period.
How to Cancel FieldCamp
Follow these steps to cancel your FieldCamp subscription
Log into your FieldCamp account
Go to fieldcamp.com and sign in with the account owner credentials. Only the account owner can manage billing and cancel the subscription.
Navigate to Settings > Billing
Click on the settings or gear icon and find the 'Billing' or 'Subscription' section. Your current plan and payment details will be shown.
Click 'Cancel Subscription'
Select the cancellation option. FieldCamp may show what you'll lose access to and could offer a discount or plan change to retain you.
Confirm cancellation
Complete the cancellation survey (if any) and confirm your decision. Your access continues until the end of the current billing period.
Save confirmation
Check your email for a cancellation confirmation and save it. Verify no further charges appear on your payment method after the current cycle ends.
FieldCamp Refund Policy
FieldCamp does not typically offer refunds for unused portions of your billing period. Your paid features remain accessible until the end of the current billing cycle.
Export Your Data First
Make sure to save your important data before canceling FieldCamp
Export your client list and contact information from the Clients section
Download job history and completed work orders from Reports
Save team schedules and employee information
Export any invoices or financial records for your accounting
What Happens After You Cancel FieldCamp
Your account loses access to job scheduling, dispatch, and team management features
Client data and job history become inaccessible — export before canceling
Team member accounts are deactivated
Any active job assignments and schedules stop syncing
Common Cancellation Issues
Team members can't cancel
Only the account owner has access to billing settings. If you're a team member, ask the account owner to handle the cancellation.
Active jobs still in progress
Complete or close all active jobs before canceling to keep your records clean. Export job data first so you don't lose progress notes or client communications.
Need historical data after cancellation
Export all data before canceling. Once your account is closed, historical data may not be recoverable. Download reports and client records early.
Looking for a Better Alternative to FieldCamp?
If you're leaving FieldCamp because of pricing, missing features, or poor support, SchedulingKit might be the upgrade you need. AI-powered scheduling, transparent pricing, and a free-forever plan.
Frequently Asked Questions About Canceling FieldCamp
Can I cancel FieldCamp at any time?
Yes, FieldCamp is a month-to-month service with no long-term contracts. You can cancel anytime and retain access until the end of your billing period.
What happens to my job history when I cancel?
Job history and client data may become inaccessible after cancellation. Export everything before initiating the cancellation process.
Can I reactivate my FieldCamp account later?
Contact FieldCamp support to discuss reactivation. Your data may be retained for a limited period after cancellation.
Will my team members be notified?
FieldCamp may not automatically notify team members. Inform your team directly about the cancellation and any transition plans.
Official Resources
- FieldCamp Official Cancellation Page — FieldCamp's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.