How to Cancel FieldCamp
FieldCamp documents subscription cancellation in Settings > Plan & Billing. The account owner can change subscription state; paid access continues to the end of the current billing period, then the workspace becomes read-only. Export the client and job records you need, including details outside the standard client export, before relying on a new system.
Quick Answer
To cancel FieldCamp, Open your FieldCamp workspace using the account owner login. FieldCamp's current Plan & Billing documentation says only the owner can change a plan, billing interval or subscription state. Then open settings > plan & billing, and use the cancellation option. Cancellation timing depends on the provider and account; use the official help page to confirm when billing and access end. FieldCamp's public Plan & Billing guide confirms paid access continues through the current billing period and then becomes read-only. It does not state a general subscription refund rule. Check your order terms and ask FieldCamp billing about any refund request, especially for an annual subscription.
How to Cancel FieldCamp
Follow these steps to cancel your FieldCamp subscription
Sign in as the account owner
Open your FieldCamp workspace using the account owner login. FieldCamp's current Plan & Billing documentation says only the owner can change a plan, billing interval or subscription state.
Open Settings > Plan & Billing
Review your current plan, monthly or annual interval, next billing date and invoices. This is FieldCamp's documented subscription management location.
Use the cancellation option
Find the cancellation option in Plan & Billing and follow the account prompts. FieldCamp's public documentation does not specify the final button label or a cancellation survey.
Confirm the end date
Check the account's subscription status and save any confirmation shown. FieldCamp says the workspace remains active until the current billing period ends, then changes to read-only.
Export records and brief your team
Export clients and jobs, save the invoices and schedules you need, and tell dispatchers and technicians when editing access will end. Verify the exported files contain the fields and records needed for migration.
FieldCamp Refund Policy
FieldCamp's public Plan & Billing guide confirms paid access continues through the current billing period and then becomes read-only. It does not state a general subscription refund rule. Check your order terms and ask FieldCamp billing about any refund request, especially for an annual subscription.
Export Your Data First
Make sure to save your important data before canceling FieldCamp
In Clients, set the desired filters and visible columns, then choose Import / Export > Export View as CSV or Excel; the role needs Clients export permission
In the Jobs list, use Import / Export > Export, then CSV or Excel; check which fields and filters are included in the downloaded file
Save needed visit schedules and technician records separately; the client CSV does not include jobs, interaction history, internal notes or invoices
Review invoices in Plan & Billing and save available accounting records; ask FieldCamp support about a detailed or custom export if standard files omit needed records
What Happens After You Cancel FieldCamp
The workspace stays active until the current paid billing period ends
After the period ends, FieldCamp says the workspace is read-only: records remain viewable but cannot be edited
The published guide says data is preserved and a subscription can be reactivated from Plan & Billing
Scheduling and dispatch edits require an active plan; tell team members when the workspace will become read-only
Common Cancellation Issues
Can't change the subscription
Only the account owner can change subscription state. Ask the owner to open Settings > Plan & Billing; non-owners may see a plan view but cannot make the change.
Active jobs still in progress
Check upcoming visits and assignments before the paid term ends. Keep the workspace active for as long as your team needs to edit those jobs, and export the records needed for the replacement workflow.
Client export is missing history or invoices
FieldCamp says the client export contains contact properties, not job records, notes, interaction history or invoice details. Export jobs separately and request a custom export from support for data the standard files omit.
Looking for a Better Alternative to FieldCamp?
If you are leaving FieldCamp, compare your required workflows before switching. SchedulingKit Free includes one member, one event type, 50 bookings per month and one calendar. Paid features and AI add-ons cost extra.
Frequently Asked Questions About Canceling FieldCamp
Official Resources
- FieldCamp Official Cancellation Page — FieldCamp's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.
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