How to Cancel SimplyBook.me
Canceling SimplyBook.me is done through the billing settings in your dashboard. You can downgrade to the free plan or fully delete your account. The process takes about 5 minutes and can be completed online. SimplyBook.me offers a free tier, so you may prefer to downgrade rather than delete your data entirely.
Quick Answer
To cancel SimplyBook.me, go to simplybook.me and sign in with your account owner credentials. Navigate to the admin dashboard where you manage your business settings. Then go to settings > subscription, and select 'downgrade' or 'cancel'. The process takes about 8 minutes.SimplyBook.
How to Cancel SimplyBook.me
Follow these steps to cancel your SimplyBook.me subscription
Log into your SimplyBook.me dashboard
Go to simplybook.me and sign in with your account owner credentials. Navigate to the admin dashboard where you manage your business settings.
Go to Settings > Subscription
Click on 'Settings' or 'Subscription' in the dashboard navigation to view your current plan, billing cycle, and payment method.
Select 'Downgrade' or 'Cancel'
Choose to downgrade to the free plan or cancel entirely. SimplyBook.me will inform you about feature limitations on the free plan and what data may be affected.
Confirm and verify
Complete the cancellation process and check your email for confirmation. Verify that no future charges appear in your billing settings.
SimplyBook.me Refund Policy
SimplyBook.me does not offer refunds for unused portions of monthly or annual subscriptions. Your paid features stay active until the end of the billing cycle, then you're downgraded to the free plan.
Export Your Data First
Make sure to save your important data before canceling SimplyBook.me
Export your client list and booking history from the Reports section
Save your service configurations and custom feature settings manually
Download any documents or files uploaded through custom forms
What Happens After You Cancel SimplyBook.me
Your account reverts to the free plan with 50 bookings/month limit
Custom features beyond the free tier's allowance are disabled
Your booking page remains active with free-plan limitations
Common Cancellation Issues
Custom features stopped working after downgrade
The free plan only includes 1 custom feature. After downgrading, additional custom features are disabled. Re-enable your most important one from the custom features marketplace.
Booking page showing errors
After downgrading, features referenced on your booking page that require paid plans may cause errors. Simplify your booking page to use only free-plan features.
Looking for a Better Alternative to SimplyBook.me?
If you're leaving SimplyBook.me because of pricing, missing features, or poor support, SchedulingKit might be the upgrade you need. AI-powered scheduling, transparent pricing, and a free-forever plan.
Already decided to switch? Follow our migration guide from SimplyBook.me →
Frequently Asked Questions About Canceling SimplyBook.me
Can I keep using SimplyBook.me for free?
Yes, SimplyBook.me has a free plan with up to 50 bookings per month and 1 custom feature. You can downgrade instead of fully canceling to keep basic booking functionality.
Will I lose my client data when I cancel?
Downgrading preserves your data with free-plan limitations. Fully deleting your account removes all data permanently. Export before deletion.
How do I delete my SimplyBook.me account entirely?
Contact SimplyBook.me support to request full account deletion. The self-service option may only allow downgrading to free, not full deletion.
Does SimplyBook.me offer refunds?
No, SimplyBook.me does not refund unused subscription time. Cancel before your renewal date to avoid being charged for the next period.
Official Resources
- SimplyBook.me Official Cancellation Page — SimplyBook.me's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.