How to Cancel Cal.com
Distinguish hosted Cal.com billing from operating a self-hosted deployment. Commercial Cal.com became closed source in April 2026; Cal.diy is the separate MIT community project for individuals. Hosted subscribers manage their subscription through billing settings. Self-hosted operators must back up data and stop their deployment, and separately close any infrastructure or licensed-service contracts.
Quick Answer
For a hosted Cal.com paid subscription, open account settings and Manage billing, then request cancellation of renewal through account management or Cal.com support. Save the confirmation and check the effective date; the terms do not promise a particular post-cancellation link state. For Cal.diy or a legacy self-hosted instance, back up data before shutting it down and cancel hosting or commercial licenses separately.
How to Cancel Cal.com
Follow these steps to cancel your Cal.com subscription
Log into your Cal.com account
Go to app.cal.com and sign in with your account credentials. For a team subscription, ask the account's billing manager to handle the change; confirm the billing permissions assigned to your role.
Navigate to Settings > Billing
Open account settings and Manage billing, then the billing portal. Cal.com's account-settings guide also provides a Contact support option if you cannot access the required controls.
Request cancellation of renewal
Use the account-management cancellation controls or contact Cal.com support, both routes allowed by its terms. Confirm the subscription being cancelled, its renewal date and the effective date rather than assuming a particular button or retention offer.
Confirm and save proof
Finish the cancellation request and retain its confirmation or support correspondence. Verify renewal is stopped and ask support to confirm when paid access ends.
For self-hosted: shut down the instance
For Cal.diy or a legacy self-hosted deployment, back up the database and configuration before stopping the deployment. Separately cancel hosting, storage and any licensed-service contracts; stopping a container alone does not cancel those charges.
Cal.com Refund Policy
Cal.com terms state subscription fees are non-refundable except where required by law. Subscriptions can be monthly or annual and renew unless cancelled. Confirm the paid-access end date with the billing portal or support; the terms reviewed do not specify every downgrade effect. Cal.diy has no software-license subscription, but infrastructure and separate service agreements have their own billing.
Export Your Data First
Make sure to save your important data before canceling Cal.com
Export booking CSV data from Insights where available; the API v2 bookings endpoint also returns authorized booking records with cursor pagination
Save required attendee contact details and scheduled-event history from your booking export. Check event-type configuration and other data separately; a booking export is not a complete account backup
For self-hosted: back up the PostgreSQL database directly before shutting down
What Happens After You Cancel Cal.com
Hosted Free is an individual plan; confirm with support how your paid account will transition after cancellation
Test the personal and team booking links you intend to retain; do not assume paid team links work after a downgrade
Team and round-robin features require a paid team entitlement; plan for replacement workflows if that entitlement ends
Self-hosted instances stop working entirely when shut down
Common Cancellation Issues
Self-hosted users unsure how to cancel
Cal.diy has no software license subscription to cancel. Back up data before stopping your deployment, and separately cancel hosting or other paid services. Legacy commercial self-hosted deployments may have separate license terms.
Team member can't access billing
Ask the account billing manager to open Manage billing or contact Cal.com support. Verify your assigned role and subscription ownership rather than assuming every team member can cancel.
Need to keep data after canceling cloud plan
Export needed records before cancelling and validate the downloaded files. Insights offers booking CSV export and API v2 provides booking data subject to authentication and permissions; neither should be assumed to include every account setting or contact record.
Looking for a Better Alternative to Cal.com?
If you are leaving Cal.com, compare your required workflows before switching. SchedulingKit Free includes one member, one event type, 50 bookings per month and one calendar. Paid features and AI add-ons cost extra.
Already decided to switch? Follow our migration guide from Cal.com →
Frequently Asked Questions About Canceling Cal.com
Official Resources
- Cal.com Official Cancellation Page — Cal.com's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.
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