How to Cancel Bookly
Bookly is a WordPress plugin sold through more than one license route. Bookly offers both annual and lifetime licenses; Bookly Cloud products can carry separate subscriptions or usage charges. Cancel an annual renewal in your Bookly Cabinet if you bought directly from Bookly. Deactivating the WordPress plugins is a separate step that stops the site booking flow. Export appointment and customer records and back up the site before removal.
Quick Answer
To cancel Bookly, Check whether your Bookly Pro license is annual or lifetime and whether it came from Bookly or CodeCanyon. In Bookly Cloud, review any separately billed products, such as SMS or staff mobile access. Then export bookings and customers, and cancel an annual license renewal. Cancellation timing depends on the provider and account; use the official help page to confirm when billing and access end. Bookly's current direct-purchase policy offers a 30-day money-back guarantee on eligible original license purchases. Canceling an annual subscription stops future renewals at the end of the current billing period and does not retroactively refund past renewals. Bookly reviews unintended renewal refunds case by case. CodeCanyon purchases follow that marketplace's refund policy, and Bookly Cloud products have separate pricing terms.
How to Cancel Bookly
Follow these steps to cancel your Bookly subscription
Identify your purchase and Cloud products
Check whether your Bookly Pro license is annual or lifetime and whether it came from Bookly or CodeCanyon. In Bookly Cloud, review any separately billed products, such as SMS or staff mobile access.
Export bookings and customers
In WordPress, export the Bookly > Appointments list and Bookly > Customers list as CSV. Back up the complete WordPress site and database; if you need a Bookly-to-Bookly transfer, Bookly also documents a separate Diagnostic > Data management export.
Cancel an annual license renewal
If you bought an annual license from Bookly, sign in to your Bookly Cabinet and cancel the subscription. Bookly says the purchase code remains valid through the current billing cycle, then becomes void. A lifetime or CodeCanyon license follows its own purchase terms.
Replace and deactivate the booking forms
Publish your replacement booking path first. Then in WordPress > Plugins, deactivate Bookly Pro, its add-ons and the base Bookly plugin as appropriate. Test public pages containing Bookly shortcodes or blocks.
Verify billing and preserve data
Confirm renewal status in the Bookly Cabinet and review Bookly Cloud product charges separately. Keep exports and a site backup. Before deleting plugins or database records, verify the cleanup behavior of your installed versions and add-ons.
Bookly Refund Policy
Bookly's current direct-purchase policy offers a 30-day money-back guarantee on eligible original license purchases. Canceling an annual subscription stops future renewals at the end of the current billing period and does not retroactively refund past renewals. Bookly reviews unintended renewal refunds case by case. CodeCanyon purchases follow that marketplace's refund policy, and Bookly Cloud products have separate pricing terms.
Export Your Data First
Make sure to save your important data before canceling Bookly
Export the Bookly > Appointments list to CSV after selecting the needed date range and columns
Download the Bookly > Customers list as CSV and verify its columns
Back up the full WordPress database and save service, staff, pricing and notification settings needed elsewhere
What Happens After You Cancel Bookly
Canceling an annual license renewal does not itself remove Bookly from WordPress
A direct annual purchase code remains valid through its current billing cycle, then becomes void
Deactivating the plugin stops Bookly booking forms; replace blocks and shortcodes on public pages
Common Cancellation Issues
Booking pages no longer show a form
Replace Bookly blocks and shortcodes with the new booking path and test the affected pages after deactivation.
Unsure whether data survives plugin removal
Do not assume deactivation or deletion gives a complete retained archive. Export CSV records, keep a database backup, and verify the installed Bookly version's cleanup behavior before removing anything.
Cloud or add-on charges remain
Review every Bookly Cloud product and marketplace purchase separately. Plugin deactivation and annual license cancellation do not prove those services have stopped billing.
Looking for a Better Alternative to Bookly?
If you are leaving Bookly, compare your required workflows before switching. SchedulingKit Free includes one member, one event type, 50 bookings per month and one calendar. Paid features and AI add-ons cost extra.
Already decided to switch? Follow our migration guide from Bookly →
Frequently Asked Questions About Canceling Bookly
Official Resources
- Bookly Official Cancellation Page — Bookly's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.
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