How to Cancel Doodle
Canceling Doodle is done through the account settings on the Doodle website. You can downgrade to the free plan or delete your account entirely. Turning off renewal preserves paid access until the subscription expires. Old polls remain accessible subject to Doodle's inactivity/deletion rules; if several booking pages exist, only the oldest remains active after expiry.
Quick Answer
To cancel Doodle, go to doodle.com and sign in with your email and password. Make sure you're logged into the account that owns the paid subscription. Then go to account settings > subscription, and click 'cancel subscription'. Cancellation timing depends on the provider and account; use the official help page to confirm when billing and access end. Doodle states annual subscribers can request a full refund within 14 days of purchase; monthly subscribers can request a prorated refund during the month under its stated policy. Contact Doodle to apply the terms to your purchase. Your paid features remain active until the end of the current billing cycle, after which you're downgraded to the free plan.
How to Cancel Doodle
Follow these steps to cancel your Doodle subscription
Log into your Doodle account
Go to doodle.com and sign in with your email and password. Make sure you're logged into the account that owns the paid subscription.
Go to Account Settings > Subscription
Click on your profile icon or avatar, then navigate to 'Settings' and select 'Subscription' to view your plan details.
Click 'Cancel subscription'
Select the option to cancel your paid plan. Confirm Cancel subscription in the popup to turn off automatic renewal.
Confirm cancellation
Confirm Cancel subscription in the popup. Check the Subscription section to verify renewal is disabled and retain a record of the displayed subscription status.
Doodle Refund Policy
Doodle states annual subscribers can request a full refund within 14 days of purchase; monthly subscribers can request a prorated refund during the month under its stated policy. Contact Doodle to apply the terms to your purchase. Your paid features remain active until the end of the current billing cycle, after which you're downgraded to the free plan.
Export Your Data First
Make sure to save your important data before canceling Doodle
Export important polls while paid access remains: open an active poll > More > Export; for a closed poll, use its dashboard three-dot menu > Export. Pro, Team and Enterprise support Excel export
Screenshot or note down participant responses from important polls
Back up booked events from your calendar separately; tentative poll options and other participants' selections are not automatically synced
What Happens After You Cancel Doodle
Your account reverts to the free plan with ads and limited poll features
Old polls remain accessible subject to inactivity/deletion rules; only the oldest of multiple booking pages remains active
Custom branding and ad-free experience are removed
Common Cancellation Issues
Can't find the cancel option
The cancellation option is in Account Settings > Subscription, not in the main account settings. Make sure you're logged in as the subscription owner, not a team member.
Still seeing ads after expecting ad-free
When the paid term expires, your account reverts to the free plan which includes ads. This is expected behavior, only paid plans are ad-free.
Looking for a Better Alternative to Doodle?
If you are leaving Doodle, compare your required workflows before switching. SchedulingKit Free includes one member, one event type, 50 bookings per month and one calendar. Paid features and AI add-ons cost extra.
Already decided to switch? Follow our migration guide from Doodle →
Frequently Asked Questions About Canceling Doodle
Official Resources
- Doodle Official Cancellation Page — Doodle's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.
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