Booking Chatbot for Auto Repair Shops
Car owners describe their vehicle issues and book service appointments through a chatbot that collects vehicle details, assigns the right bay, and confirms drop-off times.
A booking chatbot for auto repair is an AI-powered chatbot that books appointments through your website 24/7 using natural conversation. It checks real-time availability, collects client details, and confirms the booking — so your team focuses on service, not scheduling.
Scheduling Challenges for Auto Repair
What the Chatbot Does for Auto Repair
Vehicle Detail Collection
The chatbot asks for year, make, model, and mileage upfront — plus a description of the issue — so your technicians can prepare parts and estimate time before the car arrives.
Service Type Matching
Oil change, brake inspection, check engine light — the chatbot matches the described issue to the right service category and appointment duration.
Drop-Off & Pick-Up Scheduling
Customers choose their preferred drop-off window and the chatbot estimates pick-up time based on the service type, keeping expectations clear from the start.
Maintenance Reminder Outreach
Based on last service date and mileage, the chatbot proactively contacts customers when they're due for oil changes, tire rotations, or inspections.
How Clients Book With Your Chatbot
This is a real booking scenario for auto repair. The chatbot guides clients through service selection, availability, and confirmation — in a natural, conversational flow.
Build This ChatbotHi! Need to book a service appointment? Tell me about your vehicle and what's going on.
2021 Honda Civic, check engine light came on yesterday
I'll book you a diagnostic appointment. We have openings for drop-off tomorrow morning 7:30–8:30 AM or Wednesday afternoon 1:00–2:00 PM. Diagnostics usually take 1–2 hours.
Tomorrow morning works, I'll drop it off at 7:30
What's Included
Frequently Asked Questions
Can customers describe their car problem to the chatbot?
Yes. The chatbot collects a description of the issue, check engine codes if known, and any symptoms — then attaches this information to the appointment for your technicians.
Does it handle fleet or commercial vehicle scheduling?
The chatbot can manage fleet accounts with multiple vehicles, tracking service history for each and scheduling maintenance based on mileage intervals.
Can it send service-due reminders?
Yes. Based on the last service date and recommended intervals, the chatbot reaches out when a customer's vehicle is due for maintenance.
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