SchedulingKit
Chatbot for Therapists & Counselors

Booking Chatbot for Therapists & Counselors

Clients book initial consultations, therapy sessions, and follow-ups through an AI chatbot that handles sensitive inquiries with care and matches therapeutic specialties.

A booking chatbot for therapists & counselors is an AI-powered chatbot that books appointments through your website 24/7 using natural conversation. It checks real-time availability, collects client details, and confirms the booking — so your team focuses on service, not scheduling.

80%
of therapy clients prefer booking without a phone call
$150
average session revenue per cancelled appointment
3x
more new client inquiries via chatbot vs. phone

Scheduling Challenges for Therapists & Counselors

Prospective clients too anxious to call, but your website offers no alternative
Therapists in session all day with no window to return scheduling calls
Clients needing specific specialties — trauma, couples, adolescent — not matched correctly
Cancellation gaps in the schedule that could have been filled by waitlisted clients
Intake paperwork incomplete, consuming the first 15 minutes of each new session

What the Chatbot Does for Therapists & Counselors

1

Specialty Matching

The chatbot asks about the client's primary concern — anxiety, depression, couples conflict, grief, trauma — and matches them with a therapist specializing in that area.

2

Sensitive Intake Collection

Basic background information, preferred therapy modality, and scheduling preferences are collected in a warm, conversational tone that puts anxious clients at ease.

3

Insurance & Fee Transparency

The chatbot shares your fee structure — in-network, out-of-network, sliding scale — and collects insurance details so billing is prepared before the first visit.

4

Recurring Session Setup

Weekly or biweekly therapy sessions are set up as recurring appointments, maintaining therapeutic consistency and reducing scheduling friction.

Live Conversation

How Clients Book With Your Chatbot

This is a real booking scenario for therapists & counselors. The chatbot guides clients through service selection, availability, and confirmation — in a natural, conversational flow.

Build This Chatbot

What's Included

AI chatbot booking widget
No-code visual builder
Website, WhatsApp & SMS channels
Email & SMS reminders
Custom intake forms
Calendar sync (Google, Outlook)
Team & staff scheduling
Custom branding
Conversation analytics

Frequently Asked Questions

Is the chatbot experience sensitive and confidential?

Yes. The chatbot uses warm, supportive language and all data is encrypted. It collects only what's needed for scheduling — detailed clinical information is shared in session.

Can it match clients to the right specialty?

The chatbot asks about primary concerns and preferred therapy approach, then matches clients with therapists who specialize in those areas.

Does it handle insurance and sliding scale?

The chatbot communicates your fee structure clearly — in-network insurance, out-of-network reimbursement, and sliding scale options — and collects insurance details for pre-verification.

More AI Solutions for Therapists & Counselors

Ready to Build Your Therapists & Counselors Chatbot?

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