Booking Chatbot for Therapists & Counselors
Clients book initial consultations, therapy sessions, and follow-ups through an AI chatbot that handles sensitive inquiries with care and matches therapeutic specialties.
A booking chatbot for therapists & counselors is an AI-powered chatbot that books appointments through your website 24/7 using natural conversation. It checks real-time availability, collects client details, and confirms the booking — so your team focuses on service, not scheduling.
Scheduling Challenges for Therapists & Counselors
What the Chatbot Does for Therapists & Counselors
Specialty Matching
The chatbot asks about the client's primary concern — anxiety, depression, couples conflict, grief, trauma — and matches them with a therapist specializing in that area.
Sensitive Intake Collection
Basic background information, preferred therapy modality, and scheduling preferences are collected in a warm, conversational tone that puts anxious clients at ease.
Insurance & Fee Transparency
The chatbot shares your fee structure — in-network, out-of-network, sliding scale — and collects insurance details so billing is prepared before the first visit.
Recurring Session Setup
Weekly or biweekly therapy sessions are set up as recurring appointments, maintaining therapeutic consistency and reducing scheduling friction.
How Clients Book With Your Chatbot
This is a real booking scenario for therapists & counselors. The chatbot guides clients through service selection, availability, and confirmation — in a natural, conversational flow.
Build This ChatbotWelcome. I'm here to help you schedule a therapy session. You can share as much or as little as you'd like. What type of support are you looking for?
I've been dealing with a lot of anxiety and want to talk to someone
I'm glad you're reaching out. We have therapists who specialize in anxiety. Dr. Marcus offers CBT-focused sessions and has openings Thursday at 5:00 PM and Saturday at 10:00 AM. Would either work for you?
Thursday at 5 PM would be great, thank you
What's Included
Frequently Asked Questions
Is the chatbot experience sensitive and confidential?
Yes. The chatbot uses warm, supportive language and all data is encrypted. It collects only what's needed for scheduling — detailed clinical information is shared in session.
Can it match clients to the right specialty?
The chatbot asks about primary concerns and preferred therapy approach, then matches clients with therapists who specialize in those areas.
Does it handle insurance and sliding scale?
The chatbot communicates your fee structure clearly — in-network insurance, out-of-network reimbursement, and sliding scale options — and collects insurance details for pre-verification.
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