Booking Chatbot for Physical Therapists
Patients book evaluations, treatment sessions, and post-surgical rehab through an AI chatbot that collects injury details and manages multi-visit treatment plans.
A booking chatbot for physical therapists is an AI-powered chatbot that books appointments through your website 24/7 using natural conversation. It checks real-time availability, collects client details, and confirms the booking — so your team focuses on service, not scheduling.
Scheduling Challenges for Physical Therapists
What the Chatbot Does for Physical Therapists
Injury & Referral Intake
The chatbot collects the injury type, referring physician, and any imaging results so the therapist can review the case before the first evaluation.
Treatment Plan Scheduling
Patients on a 2x or 3x weekly plan book multiple sessions per week in a single conversation, with the chatbot maintaining the prescribed frequency.
Insurance & Authorization Capture
Insurance details, authorization numbers, and remaining visit counts are collected during booking so your billing team can verify before the appointment.
Post-Surgical Protocol Alignment
For post-op patients, the chatbot schedules rehab sessions aligned with the surgeon's timeline — starting week 2, progressing through milestones.
How Clients Book With Your Chatbot
This is a real booking scenario for physical therapists. The chatbot guides clients through service selection, availability, and confirmation — in a natural, conversational flow.
Build This ChatbotWelcome to Summit Physical Therapy! Are you scheduling an initial evaluation, or booking follow-up treatment sessions?
I just had ACL surgery and my surgeon referred me for rehab starting next week
I'll get your post-op rehab started. We typically begin with 3 sessions per week. I have evaluation slots Monday at 8:00 AM and Tuesday at 2:00 PM. Can you share your surgeon's name and your insurance details?
Dr. Walsh referred me. Insurance is Blue Cross, ID 12345. Monday at 8 AM works.
What's Included
Frequently Asked Questions
Can the chatbot schedule full rehab treatment plans?
Yes. Based on the prescribed frequency, it books multiple sessions per week and maintains the plan over the full treatment course, reminding patients to stay on track.
Does it collect referral and insurance details?
The chatbot gathers referring physician, insurance provider, authorization number, and remaining visit count so your team can verify everything before the first session.
Can it handle post-surgical rehab protocols?
The chatbot schedules rehab sessions aligned with post-operative timelines, progressing through phases as prescribed by the surgeon.
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