Chatbot for Estheticians & Skincare

Booking Chatbot for Estheticians

Clients book facials, peels, and skincare consultations through an AI chatbot that understands treatment types, skin concerns, and esthetician specialties.

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A booking chatbot for estheticians & skincare is an AI-powered chatbot that books appointments through your website 24/7 using natural conversation. It checks real-time availability, collects client details, and confirms the booking — so your team focuses on service, not scheduling.

75%

of skincare clients book after researching at night

$110

average revenue per missed appointment

50%

higher rebooking rate with automated follow-ups

Scheduling Challenges for Estheticians & Skincare

✕Solo estheticians unable to answer calls during hour-long treatments

✕Clients unsure which facial or treatment suits their skin type

✕Low rebooking rates because clients leave without scheduling their next visit

✕New client consultations missing skin history and allergy information

✕Seasonal promotions generating inquiries but no easy way to convert them to bookings

What the Chatbot Does for Estheticians & Skincare

1

Skin Concern Matching

The chatbot asks about skin type, primary concerns — acne, aging, hyperpigmentation, sensitivity — and recommends the most suitable treatment from your menu.

2

Allergy & Sensitivity Screening

Before booking, the chatbot collects allergy information and product sensitivities to ensure the esthetician avoids contraindicated ingredients.

3

Treatment Series Scheduling

Clients on a multi-session treatment plan — chemical peel series, microneedling protocol — book the full course with sessions spaced at recommended intervals.

4

Post-Treatment Rebooking

After each visit, the chatbot follows up with a rebooking prompt at the optimal interval for the client's treatment plan, driving retention.

Live Conversation

How Clients Book With Your Chatbot

This is a real booking scenario for estheticians & skincare. The chatbot guides clients through service selection, availability, and confirmation — in a natural, conversational flow.

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Booking Assistant

Online

Hi! Welcome to Glow Skincare Studio. I can help you book a treatment. What's your primary skin concern — acne, aging, dullness, or something else?

I've been dealing with hormonal acne and some scarring

I'd recommend our Clarifying Facial with LED therapy for active acne, or a Chemical Peel for scarring. We have openings Friday at 11:00 AM and Saturday at 2:00 PM. Any allergies I should note?

No allergies. The Clarifying Facial on Friday at 11 sounds perfect

What's Included

AI chatbot booking widget

No-code visual builder

Website, WhatsApp & SMS channels

Email & SMS reminders

Custom intake forms

Calendar sync (Google, Outlook)

Team & staff scheduling

Custom branding

Conversation analytics

Frequently Asked Questions

Can the chatbot recommend treatments based on skin type?

Yes. It asks about skin type, concerns, and goals, then matches clients with the most appropriate treatment on your menu — from hydrating facials to clinical peels.

Does it collect allergy information?

The chatbot screens for allergies and sensitivities before booking so the esthetician can customize products and avoid any contraindicated ingredients.

Can it book treatment series?

Yes. Multi-session protocols like chemical peel series or microneedling courses are booked with sessions spaced at the intervals your esthetician recommends.

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