How to Cancel Boulevard
Canceling Boulevard requires contacting their support or account management team directly — there is no self-service cancellation option in the dashboard. Because Boulevard uses custom contracts, your cancellation process and any fees will depend on the terms you agreed to during signup. Plan for a 2-4 week transition period and export your data before initiating cancellation.
Quick Answer
To cancel Boulevard, Locate your original service agreement and review the contract length, renewal terms, cancellation notice period, and any early termination clauses. Boulevard contracts vary by customer. Then export your data, and contact your account manager. The process takes about 10 minutes.Boulevard's refund policy depends on your individual contract terms.
How to Cancel Boulevard
Follow these steps to cancel your Boulevard subscription
Review your Boulevard contract
Locate your original service agreement and review the contract length, renewal terms, cancellation notice period, and any early termination clauses. Boulevard contracts vary by customer.
Export your data
Before contacting Boulevard, export your client list, service menu, staff schedules, and any reports you need. Go to your Boulevard dashboard and download available data exports.
Contact your account manager
Reach out to your Boulevard account manager or contact their support team. Notify them of your intent to cancel and ask about the required process, timeline, and any final charges.
Submit a formal cancellation request
Send a written cancellation request via email. Include your business name, account details, and desired cancellation date. Keep a copy for your records.
Confirm cancellation and final billing
Get written confirmation of your cancellation date, any remaining charges, and when your account access will end. Monitor your bank statements to ensure no unexpected charges after the confirmed end date.
Boulevard Refund Policy
Boulevard's refund policy depends on your individual contract terms. Custom contracts may include early termination fees. Contact your account manager for specifics on prorated charges or refund eligibility.
Export Your Data First
Make sure to save your important data before canceling Boulevard
Export your client list with contact information from the Clients section
Download appointment history and booking reports from the Reports area
Save your service menu, pricing, and staff assignment details
Export financial reports and transaction history for your records
Document any active membership or package balances that need to be honored
What Happens After You Cancel Boulevard
Your online booking page and client-facing links are deactivated
POS and payment processing through Boulevard stops functioning
Staff scheduling and commission tracking features become inaccessible
Marketing automation campaigns stop sending
Client data is retained for a limited period per Boulevard's data retention policy
Common Cancellation Issues
No self-service cancellation option
Boulevard requires you to contact your account manager or their support team to cancel. There is no cancel button in the dashboard. Email or call your account representative directly.
Unclear contract terms or early termination fees
Review your original contract carefully. If you don't have a copy, request one from your account manager. Ask for a clear breakdown of any fees before confirming cancellation.
Need to transition POS and payment processing
Set up an alternative payment processor (like Square or Stripe) before your Boulevard account closes. Ensure you can accept payments on day one without Boulevard.
Looking for a Better Alternative to Boulevard?
If you're leaving Boulevard because of pricing, missing features, or poor support, SchedulingKit might be the upgrade you need. AI-powered scheduling, transparent pricing, and a free-forever plan.
Already decided to switch? Follow our migration guide from Boulevard →
Frequently Asked Questions About Canceling Boulevard
Can I cancel Boulevard at any time?
Cancellation terms depend on your contract. Boulevard uses custom agreements, so your notice period and any fees vary. Review your contract or ask your account manager for your specific terms.
Is there an early termination fee?
It depends on your contract. Some Boulevard agreements include early termination clauses. Contact your account manager to understand what fees, if any, apply to your situation.
What happens to my client data after canceling?
Boulevard retains data for a limited period after cancellation. Export all client information, booking history, and reports before your account closes to avoid losing access.
Can I downgrade instead of canceling?
Boulevard's plans are custom, so downgrade options depend on what's available for your account. Contact your account manager to discuss whether a smaller plan or reduced feature set is an option.
Official Resources
- Boulevard Official Cancellation Page — Boulevard's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.