AI for Hair Salons & Spas

AI Receptionist for Salons & Spas

Stop losing bookings to unanswered calls. An AI receptionist handles every call to your salon or spa — booking appointments, matching clients to stylists, and answering pricing questions — while your team focuses on delivering great service.

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AI receptionist for hair salons & spas uses voice AI to answer calls 24/7, book appointments through natural phone conversations, qualify leads, and route urgent calls — so your team focuses on clients, not answering phones. Powered by virtual assistant technology.

72%

of salon bookings are made by phone

$1,200+

monthly revenue lost from missed calls at an average salon

8 min

average salon booking call length

Common Phone Challenges for Hair Salons & Spas

✕Stylists interrupted mid-service to answer ringing phones, compromising the client experience

✕Walk-in clients waiting at the desk while the receptionist handles a lengthy booking call

✕Weekend and evening call volume overwhelming a single front-desk person

✕Clients calling about pricing, availability, and services tying up the line for 5+ minutes each

✕High receptionist turnover forcing constant retraining on booking procedures and service menus

How AI Receptionist Solves These for Hair Salons & Spas

1

Stylist-Matched Booking

Callers describe the service they want and the AI matches them with an available stylist who has the right skills — balayage specialist, men's cuts, extensions — and books them into the correct time block.

2

Service & Pricing Concierge

Answers every question about your menu — from blowout prices to how long a full color takes — without tying up your front desk. Handles complex service combinations and quotes accurate durations.

3

Peak-Hour Call Overflow

During Saturday rushes or after-closing-time surges, the AI handles unlimited concurrent calls. No client hears a busy signal or gets sent to voicemail while your team is occupied.

4

Rebooking & Waitlist Management

When a client cancels, the AI immediately works through your waitlist, calling interested clients and filling the slot. It also prompts callers to rebook their next appointment before hanging up.

What's Included

24/7 AI call answering

Appointment booking by phone

Intelligent call routing

After-hours handling

Lead qualification

Calendar sync (Google, Outlook)

SMS & email confirmations

Custom greeting & scripts

Call analytics dashboard

Frequently Asked Questions

Can the AI handle complex salon service requests?

Yes. It understands combination services like 'highlights with a cut and blowout,' calculates the total time needed, and finds a slot with a stylist qualified for all three. It can also recommend add-on services.

Does the AI know which stylist does what?

You configure each stylist's skills, availability, and booking preferences. The AI uses this to route clients to the right team member — or offers the next available person if there's no preference.

What about last-minute cancellations?

When a cancellation comes in, the AI checks your waitlist and proactively calls or texts interested clients to fill the opening. It can do this within minutes of the cancellation.

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