SchedulingKit
AI for Estheticians & Skincare

AI Receptionist for Estheticians

You're performing a facial, not fielding phone calls. An AI receptionist books skincare consultations and treatments, answers questions about your services, collects skin concern details, and manages your appointment calendar seamlessly.

AI receptionist for estheticians & skincare uses voice AI to answer calls 24/7, book appointments through natural phone conversations, qualify leads, and route urgent calls — so your team focuses on clients, not answering phones. Powered by virtual assistant technology.

$80–$200
average facial treatment revenue
55%
of skincare inquiries come during treatment hours
40%
of new clients need guidance choosing the right service

Common Phone Challenges for Estheticians & Skincare

Missing calls during treatments that require 60-90 minutes of uninterrupted focus
New clients needing detailed explanations of facial types, peels, and skincare protocols
Skin sensitivity and allergy questions requiring careful pre-appointment screening
Solo estheticians with no front desk support losing bookings to unreturned calls
Product recommendation inquiries consuming phone time that could be spent on billable services

How AI Receptionist Solves These for Estheticians & Skincare

1

Skin Concern Intake

New callers describe their skin type, concerns (acne, aging, hyperpigmentation), and past treatments. The AI captures this information and recommends an appropriate initial service, ensuring the first visit is productive.

2

Treatment Menu Navigation

Walks callers through your full service menu: facials, chemical peels, microdermabrasion, LED therapy, and more. Explains each treatment's benefits, duration, and pricing so clients book with confidence.

3

Pre-Treatment Screening

Collects allergy information, medication use (retinoids, blood thinners), recent sun exposure, and contraindications before the appointment. You're fully informed before the client arrives.

4

Product & Aftercare Follow-Up

After treatments, the AI follows up to check on the client's skin response, answers aftercare questions, and recommends retail products from your line — generating additional revenue.

What's Included

24/7 AI call answering
Appointment booking by phone
Intelligent call routing
After-hours handling
Lead qualification
Calendar sync (Google, Outlook)
SMS & email confirmations
Custom greeting & scripts
Call analytics dashboard

Frequently Asked Questions

Can the AI recommend the right facial for my skin?

It asks about your skin type, primary concerns, sensitivities, and goals. Based on the esthetician's configured service recommendations, it suggests the most appropriate treatment and books accordingly.

How does it handle allergy and sensitivity screening?

Before booking, it asks about known allergies, active medications, skin conditions, and recent procedures. Flagged sensitivities are highlighted in the appointment notes so the esthetician can adjust protocols.

Does it help with product recommendations?

Yes. After treatments, the AI can follow up with skincare routine suggestions and product recommendations from your retail line, including reorder reminders for products the client has purchased before.

More AI Solutions for Estheticians & Skincare

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