How to Cancel Appointy
Canceling Appointy can be done through the billing section in your dashboard. You can downgrade to the free plan which supports up to 5 staff members, or fully delete your account. The process takes about 5 minutes and doesn't require contacting support for most plan types.
Quick Answer
To cancel Appointy, go to appointy.com and sign in with your account owner credentials. Only the account owner can manage billing and subscription settings. Then navigate to settings > billing, and select 'cancel' or 'downgrade'. The process takes about 10 minutes.Appointy does not offer refunds for partial billing periods.
How to Cancel Appointy
Follow these steps to cancel your Appointy subscription
Log into your Appointy dashboard
Go to appointy.com and sign in with your account owner credentials. Only the account owner can manage billing and subscription settings.
Navigate to Settings > Billing
Click on 'Settings' in the sidebar and select 'Billing' or 'Subscription' to view your current plan details and payment information.
Select 'Cancel' or 'Downgrade'
Click the option to cancel your paid subscription or downgrade to the free plan. Appointy will show what features will be restricted.
Confirm cancellation
Complete the cancellation flow, check for a confirmation email, and verify no future charges are scheduled in your billing settings.
Export data if needed
Before or immediately after canceling, export your client data, appointment history, and any reports you need for your records.
Appointy Refund Policy
Appointy does not offer refunds for partial billing periods. Your paid features stay active until the end of your current billing cycle. Annual subscriptions are not prorated upon cancellation.
Export Your Data First
Make sure to save your important data before canceling Appointy
Export client contact information from the Customers section of your dashboard
Download appointment history and reports from the Reports section
Save your service configurations and resource settings manually
What Happens After You Cancel Appointy
Your account reverts to the free plan with up to 5 staff and 100 appointments/month
Google Calendar sync and SMS reminders are disabled on the free plan
Custom branding and advanced features become inaccessible
Your booking page continues working with free-plan limitations
Common Cancellation Issues
Lost Google Calendar sync after downgrade
Two-way Google Calendar sync is a paid feature. After downgrading to free, set up a one-way sync or use a different tool for calendar integration.
Exceeded free plan limits
The free plan allows 100 appointments per month and 5 staff. If you exceed these limits, you'll need to upgrade or switch to a different scheduling tool.
Looking for a Better Alternative to Appointy?
If you're leaving Appointy because of pricing, missing features, or poor support, SchedulingKit might be the upgrade you need. AI-powered scheduling, transparent pricing, and a free-forever plan.
Already decided to switch? Follow our migration guide from Appointy →
Frequently Asked Questions About Canceling Appointy
Does Appointy have a free plan?
Yes, Appointy offers a free plan with up to 5 staff members and 100 appointments per month. You can downgrade to this plan instead of canceling entirely.
Can I cancel Appointy at any time?
Yes, Appointy plans can be canceled at any time. Your paid features remain active until the end of the current billing period.
Will my clients be notified when I cancel Appointy?
No, Appointy does not notify your clients about subscription changes. However, automated reminders may stop if that feature requires a paid plan.
Can I reactivate my Appointy account?
Yes, you can upgrade back to a paid plan at any time from your dashboard. Your data on the free plan is preserved.
Official Resources
- Appointy Official Cancellation Page — Appointy's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.