AI for Law Firms

AI Receptionist for Law Firms

Capture every potential client call with an AI receptionist that conducts intake interviews, qualifies leads, screens case types, and schedules consultations — without revealing privileged information or making legal commitments.

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AI receptionist for law firms uses voice AI to answer calls 24/7, book appointments through natural phone conversations, qualify leads, and route urgent calls — so your team focuses on clients, not answering phones. Powered by virtual assistant technology.

46%

of legal prospects hire the first firm that responds

70%

of law firm calls go to voicemail after hours

$5,000+

average case value lost per missed qualified lead

Common Phone Challenges for Law Firms

✕Potential clients calling after hours and hiring the first attorney who actually answers

✕Paralegals and associates pulled away from billable work to handle intake calls

✕Unqualified leads consuming consultation time because no one pre-screens case types

✕Solo practitioners missing calls during court appearances, depositions, and client meetings

✕Sensitive client matters requiring confidential call handling that generic answering services can't provide

How AI Receptionist Solves These for Law Firms

1

24/7 Client Intake

The AI conducts structured intake interviews after hours, collecting case details, contact information, and urgency level. New leads wake up in your inbox with a complete summary — ready for attorney review.

2

Practice Area Qualification

Screens callers against your practice areas. A personal injury inquiry goes to Partner A; a family law question routes to Partner B. Matters outside your firm's scope get a polite referral.

3

Conflict-Safe Call Handling

The AI never discloses client identities, case details, or attorney schedules to unverified callers. It collects information without sharing any — maintaining your ethical obligations.

4

Consultation Scheduling with Retainer Info

Books paid or free consultations based on case type, collects retainer or consultation fee payment over the phone, and sends confirmation with preparation instructions and required documents.

What's Included

24/7 AI call answering

Appointment booking by phone

Intelligent call routing

After-hours handling

Lead qualification

Calendar sync (Google, Outlook)

SMS & email confirmations

Custom greeting & scripts

Call analytics dashboard

Frequently Asked Questions

Does the AI receptionist maintain attorney-client confidentiality?

Yes. The AI is configured to collect information without disclosing any. It never reveals whether someone is a client, shares case details, or provides attorney schedules to unverified callers. All data is encrypted and access-controlled.

Can it screen calls by practice area?

Absolutely. You define your practice areas and qualifying criteria. The AI asks relevant questions, categorizes the matter, and routes to the appropriate attorney or flags matters outside your firm's scope.

How does it handle calls during court appearances?

The AI seamlessly handles all calls when attorneys are unavailable. It conducts full intake, schedules callbacks for urgent matters, and books consultations — so nothing falls through the cracks during trial days.

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