AI for Massage Therapists

AI Receptionist for Massage Therapists

You're providing healing touch, not answering calls. An AI receptionist books massage sessions, collects health intake information, matches clients with therapists by specialty, and manages recurring wellness appointments — all while you focus on bodywork.

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AI receptionist for massage therapists uses voice AI to answer calls 24/7, book appointments through natural phone conversations, qualify leads, and route urgent calls — so your team focuses on clients, not answering phones. Powered by virtual assistant technology.

$80–$150

average massage therapy session revenue

60%

of massage bookings are recurring clients

45%

of massage inquiries come during session hours

Common Phone Challenges for Massage Therapists

✕Therapists unable to answer phones during 60-90 minute sessions with clients on the table

✕New clients needing health intake conversations before their first appointment can be booked

✕Walk-in and same-day requests going unanswered because all therapists are in sessions

✕Recurring wellness clients needing to reschedule individual sessions within their series

✕Insurance and HSA coverage questions requiring detailed explanations of what's covered

How AI Receptionist Solves These for Massage Therapists

1

Modality-Matched Booking

Callers describe their needs — deep tissue for back pain, prenatal massage, sports recovery — and the AI matches them with a therapist trained in that modality. Books the right session length and type automatically.

2

Pre-Session Health Intake

New clients complete their health history by phone: injuries, conditions, medications, pressure preferences, and areas of focus. The therapist has a complete picture before the client walks in.

3

Recurring Wellness Scheduling

Clients on monthly or bi-weekly wellness plans get automatic rebooking with their preferred therapist. The AI manages the series and handles individual rescheduling without disrupting the plan.

4

Same-Day Availability Search

When a caller needs a massage today, the AI searches across all therapists for the earliest available slot, presents options, and books instantly — capturing revenue that would otherwise walk away.

What's Included

24/7 AI call answering

Appointment booking by phone

Intelligent call routing

After-hours handling

Lead qualification

Calendar sync (Google, Outlook)

SMS & email confirmations

Custom greeting & scripts

Call analytics dashboard

Frequently Asked Questions

Can the AI match clients to the right massage therapist?

Yes. Each therapist's specialties — deep tissue, Swedish, prenatal, sports, lymphatic drainage — are configured. The AI matches based on the client's stated needs, preferences, and therapist availability.

How does it handle health intake for new clients?

It walks through a structured intake: medical conditions, injuries, allergies, medications, pressure preference, and focus areas. This information is shared with the therapist before the session for optimal preparation.

Does it manage recurring wellness appointments?

Yes. Clients choose their frequency and preferred therapist. The AI auto-schedules each session, sends reminders, and handles individual changes while keeping the recurring pattern intact.

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