Never Lose a Lead from a Missed Call Again
SchedulingKit's Missed Call Text-Back ensures that every unanswered phone call gets a second chance at becoming a booking. When a call goes to voicemail or isn't answered, the system automatically sends the caller a text message within seconds: 'Sorry we missed your call! Book your appointment here: [link].' Since 85% of callers who reach voicemail never call back, this simple automation recovers leads that would otherwise be permanently lost. The text includes a direct link to your booking page (or triggers an SMS booking conversation if enabled). For service businesses that miss 30-40% of inbound calls during busy periods, missed call text-back typically recovers 20-30% of those callers into booked appointments. It's one of the highest-ROI automations available — simple to set up, immediate results.
Key Benefits
Why businesses choose SchedulingKit for missed call text-back.
Automatic text within seconds of a missed call
Recover 20-30% of missed callers as bookings
85% of callers who reach voicemail never call back — catch them via text
Direct booking link in every text-back message
Works during busy periods, after hours, and weekends
Zero manual effort — fully automated
How It Works
Get started in minutes with our simple setup process.
Call Goes Unanswered
When a call isn't picked up, the system detects it within seconds.
Automatic Text Sent
The caller receives a friendly text: 'Sorry we missed you! Book online: [link]' — customizable to your brand voice.
Caller Books Online
The caller taps the link and books through your booking page, or replies to start an SMS booking conversation.
Appointment Confirmed
The booking is confirmed with email and SMS notifications. The missed call becomes a kept appointment.
Included Features
Everything you need for missed call text-back.
Getting Started with Never Lose a Lead from a Missed Call Again
Follow these three steps to implement missed call text-back for your business today.
Create your free account and configure your booking page
Sign up at SchedulingKit and set up an event type tailored to missed call text-back. Add a clear title, description, and duration so clients know exactly what to expect when they book.
Connect your calendar and set your availability
Link Google Calendar or Outlook so your availability updates in real-time. Define your working hours and add buffer times between sessions to keep your missed call text-back schedule sustainable.
Share your booking link and start accepting appointments
Copy your personalized booking link and share it via email, your website, or social media. Enable automated reminders to reduce no-shows and let your missed call text-back workflow run on autopilot.
Frequently Asked Questions
How fast is the text-back sent?
Within 10-30 seconds of the missed call. Fast response is critical — the caller is still thinking about booking when they receive your text.
Can I customize the text message?
Yes. Write your own message, include your business name, and add a direct booking link. Keep it short and action-oriented.
Does this work with my existing phone number?
Yes. The system monitors your business line for missed calls and sends texts from a connected number.
Further Reading
- Capterra: Scheduling Software Reviews — Compare features and pricing across platforms.
- SBA: Manage Your Business — Official resource for business operations.
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